Privacy Statement
PERSONAL DATA PROTECTION POLICY AND INFORMATION
This Personal Data Protection Policy (hereinafter the “Protection Policy” or “Policy”) sets out the terms and conditions followed by the company Special Transport Stefanidis (hereinafter the “Company”) for the protection of personal data. This Policy aims to inform you about the categories of personal data we collect and process, as well as the manner and purposes for which we collect, store, use, and transfer said personal data, as applicable.
We would like to assure you that for the Company, the protection of the personal data of our service users is of paramount importance. For this reason, the Company takes all appropriate technical and organisational measures to protect the personal data it processes and to ensure that its processing is always carried out in accordance with the obligations set by the legal framework, both by the Company itself and by third parties who process personal data on its behalf.
This privacy policy aims to provide you with information on how we collect and process your personal data during the use of this website, including any data you may provide through this website, or due to its interaction with other websites, or due to your interaction through our corresponding application (e-menu-app).
In any case, the Company reserves the right to modify, update, revise, or otherwise change this Policy from time to time, as it deems necessary, without prior notice in accordance with the law. For this reason, please check this Policy at regular intervals to be informed of the existence of any modified versions.
Who We Are The Company provides reliable solutions; our expertise in the heavy transport sector (Special Transport) allows us to respond to the specific requirements of each client, providing tailor-made solutions and ensuring the successful execution of even the most difficult projects. The Company is fully committed to protecting the personal data of visitors to its website.
We want to be clear from the outset about the data we collect, how we use it, the recipients of this data, and your rights arising from applicable data protection legislation. For the purposes of data protection legislation regarding the actions you take via the website or the collection of other information through the website, we are the Controller of your personal data. Please read this privacy policy carefully in conjunction with the Cookies Policy found below.
What is GDPR? The General Data Protection Regulation (hereinafter the “Regulation” or “GDPR”) constitutes the new regulatory framework of the European Union (EU) in this field. The subject of the Regulation is to establish the conditions for the processing of personal data to protect the rights and freedoms of natural persons, and in particular the right to the protection of personal data.
Data Controller The Data Controller is defined as the person who determines the purposes and the manner of processing personal data.
The Company, with its headquarters at 21 Artis, Eleftherio-Kordelio, 56334, Thessaloniki, VAT No: xxxxxxxx, Tel: +30 2310 798800 and email: stefanidis@specialtransport.gr, as legally represented by Georgios Stefanidis, informs that, as the controller and for the purposes of exercising its business activities, it processes the personal data of the persons mentioned in this policy in accordance with current national legislation and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as applicable.
For any matter regarding the processing of personal data, you may contact the Company.
What does the term “personal data” mean? Personal data or data of a personal nature means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one whose identity can be verified, directly or indirectly, in particular by reference to an identifier.
What does the term “processing” mean? Processing means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
Which categories of personal data do we collect and process? The personal data we collect and process is always relevant to the performance of our obligations to you and necessary for providing you with the desired information through our website or application.
The Company may request the user’s personal data if they contact the Company’s Customer Service via the website and transmit personal data during the communication. The data collected within the framework of Customer Service is stored by the Company and used to process the user’s request and respond to them. In this context, our Company collects only the user’s full name and contact details, to the extent that the user declares them. Simultaneously, for full access to our services through the provided application, our Company requires the activation by the user, via their smartphone or other similar device, of a geolocation system. In this case, our Company collects information regarding the geographic location of the user, the browser they use, the duration of the visit, and the IP address through which they connect. The sole purpose of this collection is to facilitate the user by suggesting points that support our services located near their geographic location, without recording any other information regarding the user’s behaviour or habits.
What are the legal bases for processing your personal data? The Company processes data only when there is a lawful reason to do so, specifically when:
The processing is necessary for the performance of a contract to which the data subject is a party.
The processing is necessary for the fulfilment of the corporate purpose and the general service of the Company’s activities.
The processing is necessary for compliance with a legal obligation, such as for tax purposes.
The processing is necessary for the safeguard and protection of the Company’s legitimate interests.
The processing is based on the consent you provide under the specific conditions set by the legal framework for the collection and processing of your personal data, in accordance with the terms of this Policy.
Data Retention Period The storage period for data is determined based on the following specific criteria as applicable:
When processing is performed under a relevant contract, personal data is stored for as long as necessary for the execution of the contract and the establishment, exercise, support, and/or defence of legal claims that may arise from the contract.
When processing is required as an obligation by provisions of the current legal framework, your personal data is stored for as long as the relevant provisions permit and/or require.
In any case, if there is a reason to retain the data for a longer period, such as in the case of legal issues, litigation, or other causes, we will inform you specifically.
Transfer of Data to Third Parties The Company allows access to your personal data only to authorised persons and our trusted partners, in order to enable the completion of the purpose of their collection and processing as disclosed to you.
The Company’s services are not directed at minors Visitors/users of the website who are minors are not permitted to access the website’s services. If, nevertheless, minor users voluntarily visit our website and this cannot be controlled, the website bears no responsibility.
The Company’s policy is to comply with the applicable legislation whenever a parent’s or guardian’s permission is required before the collection, use, or disclosure of minors’ information.
The Company recommends that parents supervise their children’s online activity and report to the Company any event of children’s activity that may constitute processing of their personal data by our company.
What are your rights in relation to your personal data? Every natural person whose data is processed by the Company enjoys the following rights:
Right of Access: You have the right to be aware of and verify the lawfulness of the processing. Thus, you have the right to access the data and receive supplementary information regarding its processing.
Right to Rectification: You have the right to study, correct, update, and/or modify your personal data.
Right to Erasure: You have the right to submit a request for the erasure of your personal data when we process it based on your consent or to protect our legitimate interests. In all other cases (such as when there is a contract, an obligation to process personal data imposed by law, or public interest), this right is subject to specific restrictions or does not exist depending on the case.
Right to Restriction of Processing: You have the right to request a restriction of the processing of your personal data in the following cases: (a) when you contest the accuracy of the personal data and until verification is made, (b) when you oppose the erasure of personal data and request restriction of use instead, (c) when the personal data is not needed for processing purposes but is necessary for the establishment, exercise, or support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing.
Right to Object to Processing: You have the right to object at any time to the processing of your personal data in cases where it is necessary for the purposes of legitimate interests we pursue as controllers, as well as to processing for direct marketing purposes and consumer profiling.
Right to Portability: You have the right to receive your personal data free of charge in a format that allows you to access, use, and process it with commonly used processing methods. You also have the right to ask us, if technically feasible, to transmit the data directly to another controller. This right exists regarding data you have provided to us and whose processing is carried out by automated means based on your consent or in execution of a relevant contract.
Right to Withdraw Consent: Finally, the Company informs you that where processing is based on your consent, you have the right to withdraw it freely, without affecting the lawfulness of the processing based on your consent before its withdrawal. To withdraw your consent, you can contact the email address stefanidis@specialtransport.gr.
To exercise any of your above rights, you may contact the Company, Special Transport Stefanidis, VAT No: xxxxxxxx, by sending an email to stefanidis@specialtransport.gr with the subject “Personal Data” and/or by calling: 2310798800.
Right to Lodge a Complaint with the HDPA: You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Call Centre: +30 210 6475600, Fax: +30 210 6475628, Email: complaints@dpa.gr.
Personal Data Security The Company applies appropriate technical and organisational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorised and/or illegal access to, use, modification, or disclosure of them. In any case, the way the internet operates and the fact that it is free to anyone does not allow for guarantees that unauthorised third parties will never be able to violate the applied technical and organisational measures, gaining access and potentially using personal data for unauthorised and/or illicit purposes.
Links to Other Websites This website may link to other websites beyond our control, and other websites beyond our control may link to this website. Although we try to ensure that our website links only to websites that share the same criteria for privacy and security, we are not responsible for the protection and privacy of any information you provide on other websites once you leave our company’s website. The Company recommends that you be careful and review the applicable privacy statement on said websites.
Updates The website updates this Policy from time to time by publishing the new version on the website or linked applications.
The user should check this page regularly to ensure they agree with any changes to the terms of this Policy.
Cookies Policy
• What are cookies? Cookies are small files that are sent and stored in the application you use to browse the internet. Each website typically uses one or more cookies where it stores information it deems necessary for its best possible operation.
This information falls into four (4) main categories:
• Essential The absence of cookies in this category significantly affects the website’s operation. Without cookies, functions such as logging in as a member to a website or online payments are not possible.
• Performance Performance cookies relate to the collection of information about user behaviour during their navigation on the website and store anonymous information regarding usage statistics, performance, etc. Their purpose is to collect information that improves the website’s function.
• Usability (Functionality) Usability cookies store usage data that will facilitate the user’s next visit to the website. The data may be anonymous and is not available while the user navigates other websites.
• Advertising These are used for selecting and displaying advertisements tailored to the user’s interests.
Cookies at Special Transport
At Special Transport, we use cookies to provide better services and an improved experience for our users. The establishment of regulations and a legal framework for the use of cookies is an ongoing effort. The formation of these rules is something very new at both the Greek and European levels. For these exact reasons, we feel the obligation to clearly and honestly inform the users of Betshow [sic] about the policy we follow regarding cookies.
• What information does Special Transport store? Special Transport cookies fall into the categories of essential, performance, and usability. The stored information concerns the services of Betshow and is used exclusively for them.
• Are there other cookies created by my visit to Special Transport? At Special Transport, we use Google services to record traffic statistics and display targeted advertisements, which create the corresponding cookies. These cookies are governed by Google’s privacy policy (http://google.com/intl/en/policies/privacy).
• Is my personal information safe when using Special Transport? Yes. At Special Transport, we place particular emphasis on our users’ personal information and do not share it with companies, organisations, or individuals.
• How are cookies enabled and how can I control them? Most web browsing applications are made in such a way that they automatically accept cookies. If you do not wish for them to be automatically enabled, you can control and manage the cookies created through your browser settings. However, without cookies, you will not be able to log in or register as a member, or use certain services such as “favourite products”, “product suggestions”, “ratings”, etc.
• Can I delete Special Transport cookies? Generally, any user can delete all cookies stored in their application at any time. All well-known web browsers provide this capability to their users through “Help” or “Settings”.